We are your true one-stop ICT solution provider, here to support every aspect of your business setup. From start to finish, we offer comprehensive solutions tailored to meet all your ICT needs. Moreover, we are dedicated to growing with you on your business journey, providing continuous support and expertise as you progress and expand.
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-PI NETWORK TEAM

Package Snapshot

Many of our office clients have opted for some or all of the following solutions listed below. To gain a better understanding of how we can assist your business, we encourage you to speak with one of our experienced consultants today. They will provide valuable insights and guidance tailored to your specific needs.

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Telephone System
Wi-Fi Solution
Security CCTV
Managed IT
International Link

Telephone System

Our landline services stand out from those of our competitors. Besides all the legacy features that others offer, we also include a full range of enterprise features in our buffet mode landline service. It is a fully managed service supported by our friendly team.

Keep your lucky Number

PINETWORK offers a range of catchy numbers for businesses across Australia. These numbers can help you enhance your company's image and reputation.

If you already have a number from another provider, you can keep using it with our service.

Enterprise Features

  • Business Hour Call Handling Policy
  • Victual Receptionist
  • Queue and queue sequence announcement
  • Call Recording
  • Softphone
  • Voicemail to Email
  • Lots More

Comprehensive Call Reporting

  • Performance Metrics: It offers metrics such as call volume, call duration, and response times. These metrics are crucial for assessing the performance of your communication systems and staff.
  • Customizable Reports: Users can generate customizable reports based on various parameters like time period, extension, or call type. This flexibility allows businesses to focus on specific areas of interest or concern.
  • Historical Data Analysis: The system stores historical call data, which can be analysed to identify trends, peak call times, and other important patterns.
  • Extension and Trunk Performance Reports: Detailed reports on the performance of specific extensions or trunks can help in identifying issues or bottlenecks in the communication process.
  • Automated Report Scheduling: Reports can be scheduled to run automatically at regular intervals, ensuring that managers and team leaders have the latest information without manually generating reports.

Wi-Fi Solution

Stable Internet

Our system allows for intelligent control and refined management of Internet traffic distribution, empowering clients to apply customized settings according to their specific needs.

Time-efficient Installation

Whether you're setting up a new office or relocating your residence, we prioritize your time by providing efficient installation and delivery of our solution.

Access Control

In specific scenarios such as hotels, offices, or schools, our solution empowers you to exercise control over internet traffic, including the ability to implement website restrictions if needed.

Managed IT

Office 365

Enjoy the benefits of flexible and scalable Managed IT Services packages designed specifically for your business. We ensure your system is continuously monitored and well-maintained.

Email Management

Our experienced IT experts are available to resolve your IT issues through remote control assistance or on-site appointments.

Information Protection

We provide meticulous planning and execution to guarantee a hassle-free experience whether you are setting up or relocating offices.

Security

CCTV

Enhance the security of your businesses with our must-have security device. Our live streaming HD security cameras deliver instant visual reassurance, providing real-time monitoring and peace of mind.

Alarm

Stay alerted to specific events and safeguard your businesses without straining your budget. Our solution simplifies business protection, providing cost-effective security measures that ensure peace of mind.

Intercom

Our solution offers easy management capabilities. Simplify visitor monitoring and alleviate the workload on security staff while ensuring uncompromised safety and security.

Pain Points Analysis

Poor Experience

Unstable internet with constant drop-outs. Dead spots in wi-fi coverage. Slow download speed.

Network Security

Without network isolation, anyone can access the main office network, which is a great security concern.

Work From Home

Living in the era of post-Covid pandemic, all offices need to be WFH ready at any point. Working remotely is a common requirement for businesses, and this creates challenges for IT management.

High Maintenance

As the network structure is complex and requires lots of effort to operate and maintain.

Solutions

Different types of AP to combat dead spots

Intelligent distribution of Internet traffic can be controlled in a refined manner, allowing offices to apply settings according to their needs, so that some area such as conference rooms can be given priority to ensure the network experience. The products we supply can provide strong anti-interference, smoother Internet access, automatic signal channel optimization to ensure high-speed network operation and fast roaming.

Centralized management, easier troubleshooting

1. Cloud management with data visualization
With online portal, the maintenance team can remotely manage all bound network devices through the computer to trouble shoot and restore if necessary.
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2. AC manages APs
There's no need to purchase additional AC controller, as AC can manage and maintain APs in various areas, and also quickly locate faulty APs.
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3. Real-time monitor and alarm system
Support alarms for gateways, switches, APs and other devices. Alarm information can be sent 24/7, reducing the workload of managers.

Isolation to ensure network security

Support SDID and VLAN binding, support AP user isolation mode, so as to isolate the network between the offices and guests, thus prevent potential security risks caused by unauthorized terminals accessing the office intranet.

Get in touch

Discover the full range of services we offer by connecting with our experts today and let us help your business thrive in a new way.
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CONNECT
T: 1800 056 789 (Sales)
    03 9886 6666 (Support)
E: info@pinetwork.com.au
A: Level 1, 620-622 Burwood Rd
    Hawthorn East VIC 3123
Let's Make IT Work!
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