We are your true one-stop ICT solution provider, here to support every aspect of your business setup. From start to finish, we offer comprehensive solutions tailored to meet all your ICT needs. Moreover, we are dedicated to growing with you on your business journey, providing continuous support and expertise as you progress and expand.

-PI NETWORK TEAM

Package Snapshot

Many of our retail clients have opted for one or more of the following solutions. Speak with one of our experienced consultants today to learn how we can best support your business.

Wi-Fi Solution

Central Management

Locate the network problems of branches and troubleshoot quickly.

All-in-One for 100 clients

Enterprise wireless router provide Wi-Fi service for concurrent 100 Clients.

Effective bandwidth management

Smart Flow Control. Flexible and customized flow control strategy.

Secure Guest Wi-Fi

Set up VLAN isolation Wi-Fi for guest.

High-Security VPN

IPSec/PPTP/L2TP/VPN Clients types VPN supported .

Cloud Based Telephony System

Welcome to PI NETWORK, where we redefine business communications with our state-of-the-art Cloud-Based Telephone System Service. Leveraging the powerful capabilities of the Yeastar P-Series PBX System, we offer a comprehensive unified communications solution designed to meet the dynamic needs of modern businesses. Our service combines flexibility, scalability, and a wealth of features to ensure your business communication is seamless, efficient, and future-proof.

Keep your lucky Number

PINETWORK offers a range of catchy numbers for businesses across Australia. These numbers can help you enhance your company's image and reputation.

If you already have a number from another provider, you can keep using it with our service.

Enterprise Features

  • Business Hour Call Handling Policy
  • Victual Receptionist
  • Queue and queue sequence announcement
  • Call Recording
  • Softphone
  • Voicemail to Email
  • Lots More

Comprehensive Call Reporting

  • Performance Metrics: It offers metrics such as call volume, call duration, and response times. These metrics are crucial for assessing the performance of your communication systems and staff.
  • Customizable Reports: Users can generate customizable reports based on various parameters like time period, extension, or call type. This flexibility allows businesses to focus on specific areas of interest or concern.
  • Historical Data Analysis: The system stores historical call data, which can be analysed to identify trends, peak call times, and other important patterns.
  • Extension and Trunk Performance Reports: Detailed reports on the performance of specific extensions or trunks can help in identifying issues or bottlenecks in the communication process.
  • Automated Report Scheduling: Reports can be scheduled to run automatically at regular intervals, ensuring that managers and team leaders have the latest information without manually generating reports.

Security System

Our security solution for retail chains emphasizes a comprehensive, adaptable approach to enhancing safety and operational efficiency across retail environments. By integrating advanced surveillance technologies without the need for significant infrastructure overhaul, this solution stands out for its compatibility, cost-efficiency, and robust support for both standard and advanced security needs.

CCTV

Enhance the security of your businesses with our must-have security device. Our live streaming HD security cameras deliver instant visual reassurance, providing real-time monitoring and peace of mind.

Alarm

Stay alerted to specific events and safeguard your businesses without straining your budget. Our solution simplifies business protection, providing cost-effective security measures that ensure peace of mind.

Intercom

Our solution offers easy management capabilities. Simplify visitor monitoring and alleviate the workload on security staff while ensuring uncompromised safety and security.

Powered by AI

At PI NETWORK, our mission has always been to deliver services and products that exceed our clients’ expectations. When it comes to CCTV installations, security is only the foundation—the baseline of what we offer. The systems we provide are not just 'eyes' that monitor but 'brains' that analyse. They go beyond simple surveillance, offering detailed reports filled with valuable data and insights that drive smarter operational decisions. Once you experience the full capabilities of our solutions, you’ll be amazed at how much more they can achieve. This is who we are. This is PI NETWORK—where we Make IT Work.

We can provide report offering accurate customer traffic based on face counting. Customer traffic statistics can help retailers conduct customers age and gender distribution analysis, as well as help with customer flow management and optimization of staffing during peak hours. It can also track customer behaviour, such as which aisles are more frequently visited, helping with product placement strategies.

Digital Signage

Central Management

With our solution, you have the flexibility to manage the content playlist yourself or opt for our management services. Easily organize your content playlist and effortlessly publish it to screens at various locations, giving you full control over your digital signage.

Schedule Ahead

Easily plan your content in advance and conveniently update one or multiple screens simultaneously. Our solution allows for seamless content management, empowering you to maintain consistency across all screens with ease.

Budget Control

We offer a contract-free arrangement, providing you with the freedom to cancel or add new licenses at any time with just a 3-day notice period. Our solution is highly flexible and scalable, accommodating your changing needs effortlessly.

Case Study – Foodle Asia Grocery + Kitchen

Foodle Asia Grocery + Kitchen is a renowned and cherished brand in Melbourne, celebrated for offering a diverse range of authentic Asian groceries and a unique dining experience. With multiple locations across the city, Foodle Asia has established itself as a favourite destination for food enthusiasts, providing consistent quality and a welcoming atmosphere at every store.

PI NETWORK has been a trusted partner of Foodle Asia Grocery + Kitchen for years, providing exceptional support and services across all its Melbourne locations. Our dedication to ensuring a seamless technology infrastructure has allowed Foodle Asia to focus on what they do best—delivering outstanding products and service to their customers.


Solutions Provided:

  • Stable Network Connection: In the fast-paced retail and dining environment, a reliable network is essential. PI NETWORK has implemented high-performance network solutions across all Foodle Asia locations, ensuring uninterrupted connectivity for both internal operations and customer-facing services.
  • Comprehensive Telephony System: Effective communication is key to operational success. We have equipped each Foodle Asia store with a reliable phone system featuring advanced enterprise capabilities, ensuring smooth communication between staff, management, and suppliers.
  • AI-Powered Security System: To ensure the safety and security of Foodle Asia's stores, we have deployed cutting-edge AI security systems. These solutions provide real-time monitoring and enhanced security measures, creating a safe environment for both staff and customers.
  • Streamlined Media Management: We have also provided a streamlined media management solution, allowing Foodle Asia to display dynamic content across all locations efficiently. This has enhanced the customer experience and enabled effective promotion of products and special deals.

Get in touch

Discover the full range of services we offer by connecting with our experts today and let us help your business thrive in a new way.
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