Telephone System

Our landline services stand out from those of our competitors. Besides all the legacy features that others offer, we also include a full range of enterprise features in our buffet mode landline service. It is a fully managed service supported by our friendly team.

Keep your lucky Number

PINETWORK offers a range of catchy numbers for businesses across Australia. These numbers can help you enhance your company's image and reputation.

If you already have a number from another provider, you can keep using it with our service.

Enterprise Features

Business Hour Call Handling Policy
Victual Receptionist
Queue and queue sequence announcement
Call Recording
Softphone
Voicemail to Email
Lots More

Comprehensive Call Reporting

Performance Metrics: It offers metrics such as call volume, call duration, and response times. These metrics are crucial for assessing the performance of your communication systems and staff.
Customizable Reports: Users can generate customizable reports based on various parameters like time period, extension, or call type. This flexibility allows businesses to focus on specific areas of interest or concern.
Historical Data Analysis: The system stores historical call data, which can be analysed to identify trends, peak call times, and other important patterns.
Extension and Trunk Performance Reports: Detailed reports on the performance of specific extensions or trunks can help in identifying issues or bottlenecks in the communication process.
Automated Report Scheduling: Reports can be scheduled to run automatically at regular intervals, ensuring that managers and team leaders have the latest information without manually generating reports.

Wi-Fi Solution

Our Multi-Branch Network Solution is the ideal choice for business with multiple branches/stores. The headquarters can leverage a core device that integrates switching, wireless, routing, and basic security protection functions, enabling centralized management of branches. Characterized by simplified architecture, low construction costs, and easy management, this solution facilitates efficient operations and sustainable development for enterprises.

Central Management

Locate the network problems of branches and troubleshoot quickly.

All-in-One for 100 clients

Enterprise wireless router provide Wi-Fi service for concurrent 100 Clients.

Effective bandwidth management

Smart Flow Control. Flexible and customized flow control strategy.

Secure Guest Wi-Fi

Set up VLAN isolation Wi-Fi for guest.

High-Security VPN

IPSec/PPTP/L2TP/VPN Clients types VPN supported .

Digital Signage

Budget Control

We offer a contract-free arrangement, providing you with the freedom to cancel or add new licenses at any time with just a 3-day notice period. Our solution is highly flexible and scalable, accommodating your changing needs effortlessly.

Schedule Ahead

Easily plan your content in advance and conveniently update one or multiple screens simultaneously. Our solution allows for seamless content management, empowering you to maintain consistency across all screens with ease.

Central Management

With our solution, you have the flexibility to manage the content playlist yourself or opt for our management services. Easily organize your content playlist and effortlessly publish it to screens at various locations, giving you full control over your digital signage.

Security System

CCTV

Enhance the security of your businesses with our must-have security device. Our live streaming HD security cameras deliver instant visual reassurance, providing real-time monitoring and peace of mind.

Alarm

Intercom

Our solution offers easy management capabilities. Simplify visitor monitoring and alleviate the workload on security staff while ensuring uncompromised safety and security.

Powered by AI

At PI NETWORK, our mission has always been to deliver services and products that exceed our clients’ expectations. When it comes to CCTV installations, security is only the foundation—the baseline of what we offer. The systems we provide are not just 'eyes' that monitor but 'brains' that analyse. They go beyond simple surveillance, offering detailed reports filled with valuable data and insights that drive smarter operational decisions. Once you experience the full capabilities of our solutions, you’ll be amazed at how much more they can achieve. This is who we are. This is PI NETWORK—where we Make IT Work.

We can provide report offering accurate customer traffic based on face counting. Customer traffic statistics can help retailers conduct customers age and gender distribution analysis, as well as help with customer flow management and optimization of staffing during peak hours. It can also track customer behaviour, such as which aisles are more frequently visited, helping with product placement strategies.

Case Study – Master Lanzhou Noodle Bar

Master Lanzhou Noodle Bar is a renowned and beloved brand in Melbourne, known for its authentic and unique culinary experience. With multiple chain stores across the city, Master Lanzhou Noodle Bar has established itself as a go-to destination for noodle lovers, offering consistent quality and a welcoming atmosphere in every location. For years, PI NETWORK has been a trusted partner of Master Lanzhou Noodle Bar, providing unparalleled service and support to all of its chain stores across Melbourne. Our commitment to excellence has allowed the Noodle Bar to focus on what they do best—delivering exceptional food and service to their customers—while we ensure that their technology infrastructure is seamless and reliable.

Solutions Provided:‍

Stable Network Connection: A stable and high-performing network is the backbone of any modern business, especially in the fast-paced environment of a restaurant. PI NETWORK has implemented robust network solutions across all Master Lanzhou Noodle Bar locations, ensuring uninterrupted connectivity for both internal operations and customer-facing services.
Telephony System with Enterprise Features: Communication is key to efficient business operations. We have equipped each Master Lanzhou Noodle Bar location with a state-of-the-art telephony system featuring enterprise-level capabilities. This allows for seamless communication between staff members, head office, and suppliers, enhancing operational efficiency and customer service.
Managed Network Devices: To maintain optimal network performance and security, we provide ongoing management of all network devices across Master Lanzhou Noodle Bar’s stores. Our proactive monitoring and maintenance ensure that any potential issues are addressed before they can impact operations, allowing the Noodle Bar to run smoothly and efficiently.
Streamlined Digital Signage Management: In today’s digital age, effective communication with customers is essential. We have implemented and streamlined digital signage management for Master Lanzhou Noodle Bar, enabling dynamic and engaging content displays across all locations. This has not only enhanced the customer experience but also allowed the Noodle Bar to efficiently promote their offerings and special deals.

Conclusion: Our long-standing partnership with Master Lanzhou Noodle Bar exemplifies PI NETWORK's commitment to providing customized, reliable, and cutting-edge ICT solutions. By taking care of their technology needs, we have empowered Master Lanzhou Noodle Bar to focus on growing their business and delivering exceptional dining experiences to their customers. As they continue to expand, we are proud to be a part of their journey, ensuring their operations remain efficient, connected, and ahead of the curve.

Package Snapshot

Telephone System

Keep your lucky Number

Enterprise Features

Comprehensive Call Reporting

Wi-Fi Solution

Central Management

All-in-One for 100 clients

Effective bandwidth management

Secure Guest Wi-Fi

High-Security VPN

Digital Signage

Budget Control

Schedule Ahead

Central Management

Security System

CCTV

Alarm

Intercom

Powered by AI

Case Study – Master Lanzhou Noodle Bar

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