ANZ Worldline 商户最常用到的几项操作，一步一步的说明。
本页内容目前只有英文版。需要中文协助请致电 03 9886 6666。
PI Network Pty Ltd
EFTPOS support documentation for merchants supported by PI Network
Step-by-step guides for the tasks ANZ Worldline merchants handle most often. Each guide is written for the merchant to follow directly, with screenshots of every screen. Select a guide below.
Consumables
Order free thermal receipt rolls through the ANZ Worldline customer service portal. Delivered by Australia Post in 3–5 business days.
6 steps About 2 minutes No chargeYou will need: your 9-digit VP Number and delivery address
→Facility change
Complete the ANZ Worldline Merchant Maintenance Request form to add a terminal at an existing site. The same form also covers address, bank account and authorised contact changes.
8 steps Signature required Fees may applyYou will need: your VP Number, an existing 8-digit Terminal ID, and an authorised representative to sign
→These guides cover the two most common requests. For anything else — terminal faults, settlement queries, refunds or account changes not listed above — contact ANZ Worldline directly, or speak to PI Network if we manage your site.
| Contact | Details |
|---|---|
| ANZ Worldline Merchant Support (24/7) | 1800 039 025 |
| PI Network Pty Ltd – IT & EFTPOS support (PI Network managed clients only) |
Support Line: 03 9886 6666 (Mon–Fri, 9am–5pm) Email: support@pinetwork.com.au |