Service Security & access

Cameras, alarms and doors that you can actually use when something happens

CCTV sized to your retention period and installed to be looked at, alarms that are monitored rather than just logged, and access control and intercom on the same platform — with one team responsible for all of it.

Discuss your projectHow we deliver

What happens at 2am — in 20 seconds

CamerasCounter · entries · yardAlarm & doorsSensors, access controlRecorderSized to retentionYour phoneLive view & playbackMonitoring centreVerifies, then calls youSensor trip 02:14VerifiedBack-door sensor tripsafter close.“Movement on camera 4 —calling your first contact.”Event search02:10–02:20 · personClip saved for the reportManaged and supported by PI NETWORKCameras record to storage sized for your retention periodLive and playback on your phone, by role, any site02:14 — a back-door sensor trips after closeThe alarm event goes to the monitoring centre, not just a logThe event is verified and the people you nominated are calledIn the order you set; patrol response where arrangedMorning: the clip is found in seconds by event searchSearch by time, motion, person or vehicle, then save itHealth checks flag a failed camera before you need the footageOne number for cameras, alarm, doors and the network: 03 9886 6666
  1. Recording, all dayCameras feed a recorder sized to the retention you agreed; you watch from the app.
  2. Alarm trips after hoursA sensor at the back door fires at 02:14.
  3. Verified and escalatedThe monitoring centre checks the camera and calls your nominated contact.
  4. Find the clipEvent search pulls the 10 minutes that matter; the clip is saved.
  5. Kept workingCamera health checks, user changes and support from PI NETWORK.
20-second walk-through. Replay any time.

Who it is for

Operators who need to know what happened on site — after hours, at the counter, at the dock — and want the footage to be there when they ask for it. We install single-site systems and multi-site estates that head office views from one app.

What we are usually called about

  • Footage was not recorded, or was overwritten before anyone looked
  • Cameras, alarm and doors come from three installers and nobody owns the whole picture
  • The alarm trips at 2 am and the only record is a log entry
  • Staff turnover means fobs and codes are never revoked
  • A compliance or insurance requirement needs cameras in specific places with specific retention
Security cameras mounted on a wall

What we provide

CCTV, sized properly

Cameras chosen for the scene — counters, entries, yards, car parks — and recording storage sized to the retention period you agree, with health checks that flag a failed camera.

Event search

Search recordings by time, motion, person or vehicle instead of scrubbing through hours. Number-plate reading and people-counting where the camera and the site warrant it.

Monitored alarm

Intruder and duress alarms installed and connected to monitoring, so a trip is verified and the people you nominate are contacted.

Access control

Readers, fobs and door controllers for staff entries and common areas, with entry revoked from one place when someone leaves.

Video intercom

Door stations and indoor units or app answering, so visitors and deliveries are handled without walking to the door.

Remote viewing

Live and recorded vision on phone and desktop, with role-based access so only the right people see footage — one app for every site.

What shapes the solution

What we confirm before quoting:

  • What you need to see and for how long. Scene, resolution and retention period set the camera count and storage.
  • Lighting and mounting. Night coverage, glare at entries and ceiling heights change the camera choice.
  • The network and cabling. Cameras need PoE cabling and their own network; existing runs are tested before reuse.
  • Monitoring arrangements. Who is called when an alarm trips, in what order, and whether a patrol response is required.
  • Privacy and signage. Where cameras may point, what signage is needed and who may access footage.

How we deliver — or take over

Walk-through

Site visit, camera positions marked, retention and monitoring needs written up.

Install

Cabling, cameras, recorder, alarm panel and door hardware installed.

Configure

Recording, alerts, user access and monitoring contacts set up.

Verify and hand over

Each camera and door checked with you; recorded test results and admin access handed over.

Taking over an existing setup

We audit what is there: camera condition, recorder storage, who holds the passwords, which doors still work. Serviceable equipment is kept and brought onto our platform; the rest is quoted for replacement. Alarm monitoring can usually be transferred without changing the panel.

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Common questions

Can you monitor our sites after hours?
Alarm events are monitored and escalated to the contacts you nominate. Camera alerts can be reviewed as part of a managed agreement; we set out exactly what is covered and when.
Can we view every site from one place?
Yes. Live and recorded vision from all sites lands in one app, with access by role, so head office sees the estate and a site manager sees their site.
How is footage and privacy handled?
Footage and access logs are retained for the agreed period with role-based access. We advise on camera placement, signage and retention against Australian privacy requirements as part of the design.
Do access control and intercom work with the cameras?
They sit on the same platform, so a door event can be tied to the footage that goes with it and visitors can be answered from the same app.

Discuss your project

Tell us the site, what has to work and when. An engineer will come back to you within one business day.

Discuss your project