Australian numbers and a call centre your overseas agents can join without a VPN, network and Wi-Fi for offices, depots and stores, security across every site, and cabling and electrical to Australian standards — scoped as one launch project and reported back to head office in English or Chinese.
Entering Australia means unfamiliar carriers, trades, standards and lead times. We design around what a head office needs to see and what a local team needs to work on day one.
A local number that is answered, an office or depot that is connected, and staff who can log in — on the date in the plan, with carrier lead times and permits built in rather than discovered.
Australian 1300 or 13 numbers on a cloud call centre, with agents in Australia or at head office on the same queues and recording, no VPN required.
Central management and reporting back to head office, with calls routed between Australia and home and your overseas IT team given the access they need.
The first site's design becomes the template; the second and tenth open the same way, in different states, through the same project team.
Local, 1300 and 13 numbers, SIP lines and a managed call centre live by launch day.
Phone systems →Business internet with backup and multi-site networking for offices, depots and stores.
Internet & Wi-Fi →CCTV, access control and intercom across every new site, viewable from head office.
Security & access →Structured cabling and licensed electrical works to Australian standards, tested and documented.
Structured cabling →Microsoft 365, devices, backup and support for the local team, run from Melbourne in your language.
Managed IT →Dedicated international bandwidth where head office systems have to reach Australia reliably.
Internet & Wi-Fi →Sites, dates, systems and reporting needs agreed in your language; carrier and permit lead times set.
Cabling, network, phones, security and IT installed and tested as one project.
Numbers, network and systems go live on the launch date; head office access confirmed.
The documented design is rolled out to each further site through the same team.
If you already have Australian sites set up by local vendors, we audit them, consolidate support under one agreement and bring the configuration to one standard, so head office deals with one party.
Tell us the site, what has to work and when. An engineer will come back to you within one business day.
