A growing parcel carrier needed customer-service voice, reliable networks, security, certified cabling and power for automated sorting at each new facility — without a different vendor for every layer. PI NETWORK delivered the lot as one project and supports it day to day.
YTO was opening and expanding depots and sorting hubs across Australia. Each facility needed the same things working on day one: a customer-service call centre with agents in Australia and overseas, a network that keeps scanners, sorting equipment and office systems online, security across docks and yards, structured cabling to a known standard, and the electrical supply for automated sorting lines.
Buying each layer from a different supplier meant a different standard at every site and nobody responsible for the whole. The brief was one design, repeated at every facility, with one party accountable for it afterwards.
The same sequence was run at each facility, so a new site followed the one before it.
At handover each facility received as-built cabling documentation and test certification, the network and security configuration records, and a single support contact for everything delivered.
Voice, data, security, cabling and power delivered under one contract owner, so there is one party to call whichever layer is involved.
The same equipment list, cabling standard and configuration repeated at each site, so a new depot opens the way the last one did.
The facilities are kept running day to day under managed IT by the engineers who installed them.
Specific brands, models, designs and commercial details remain confidential; this summary describes scope and outcomes only.
Warehouses, depots and multi-site estates: tell us where the sites are and what has to work on day one. An engineer will come back to you within one business day.
